Privacy Policy & Terms & Conditions

Overview
Eco Permit Pros (“we,” “our,” or “us”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our website or services.

Information We Collect

We may collect:

Name and company name
Phone number and email address
Project-related details submitted through forms or communication
Communication records (email, phone, SMS)
Website usage data (cookies, analytics)

How We Use Your Information

We use your information to:

Provide SWPPP and permitting services
Communicate about active or requested projects
Send project updates and coordination messages
Maintain internal records
Send email communications related to services or industry updates

Text Messaging Policy

Eco Permit Pros uses SMS only for transactional, non-marketing purposes.

Text messages may include:

Project updates
Requests for information
Scheduling and coordination

We only text individuals who:

Have previously done business with us, or
Have actively engaged or requested communication

We do not send marketing or promotional text messages.

Consent to Communicate

By providing your phone number, you consent to receive relevant communications from Eco Permit Pros.

Message frequency varies by project
Message and data rates may apply
Consent is not a condition of purchase

You may opt out at any time by replying STOP.

Data Sharing & Protection

We do not sell or share personal information for marketing purposes
Phone numbers and SMS consent are never shared with third parties for marketing
Information may be shared only as necessary to complete services (e.g., permitting agencies)

We implement reasonable safeguards to protect your data.

Data Retention

We retain information only as long as necessary to:

Complete services
Maintain business records
Comply with legal obligations

Your Rights

You may:

Request access to your information
Request corrections or deletion
Opt out of communications at any time

Terms & Conditions
Effective Date: January 1, 2025

Overview
By using our website or services, you agree to the following terms.

Services

Eco Permit Pros provides:

SWPPP preparation
Permit filing assistance
Stormwater compliance support

Project Guarantee

We guarantee delivery of:

SWPPP documentation
Permit filing (when applicable) within five (5) business days, or your money back.

Exceptions

This guarantee does not apply when:

Additional regulatory agencies beyond the state permitting authority are involved
External review timelines are required
Required project information is delayed or incomplete

SMS Communication Terms

By providing your phone number, you agree to receive non-marketing, transactional messages.

Message frequency varies
Message and data rates may apply
Reply STOP to opt out
Reply HELP for assistance

We do not send promotional text messages.

Consent & Compliance

We comply with applicable communication laws, including TCPA requirements.

Consent is obtained before communication
Consent is not a condition of purchase
Opt-out requests are honored promptly

Payment Terms

Payment terms are outlined in proposals or invoices. Services may be paused for non-payment.

Limitation of Liability

Eco Permit Pros is not responsible for:

Regulatory delays
Incomplete or inaccurate client information
External factors outside our control

Intellectual Property

All deliverables remain property of Eco Permit Pros until paid in full.

Modifications

We reserve the right to update these terms at any time. Continued use of services constitutes acceptance.